Terms of Use

Delphia Inc. (“Delphia ,” “we,” “us,” or “our”) welcomes you. We provide you access to our website, available at www.Delphia.com (the “Website”), and our mobile application (the “Application” and, collectively with the Website, the “Platform”), subject to the following Terms of Use, which may be updated by us from time to time without notice to you. By accessing the Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use and our Privacy Policy, which is hereby incorporated by reference (collectively, this “Agreement”). If you do not agree to any of these terms, then please do not use the Platform.

The sections below titled “Binding Arbitration” and “Class Action Waiver” contain a binding arbitration agreement and class action waiver. They affect your legal rights. Please read them.

Capitalized terms not defined in these Terms of Use shall have the meaning set forth in our Privacy Policy.

Description of Platform; Restrictions

We provide Visitors and Registered Users with access to the Platform as described below.

Visitors.

Visitors, as the term implies, are people who do not register with us, but want to explore the Platform. No application is required for Visitors. Visitors can: (i) view all publicly-available content on the Platform; and (ii) e-mail us.

Registered Contributors and Users.

“Registered Customers” are individuals that have agreed to contribute personal data in various forms to Delphia Inc. (“Delphia”) and receive insights via the Platform (the “App Services”).

“Registered Clients” are U.S. Resident individuals that have entered into a separate Discretionary Investment Advisory Agreement (“Investment Advisory Agreement”) with Delphia (USA) Inc. (the “Investment Adviser”) pursuant to which the Investment Adviser provides such individuals with investment management advice and services through the access to the Platform (the “Investment Services”, and together with the App Services, the “Services”).

“Users” are Registered Customers or Registered Clients who have Subscribed for Investment Services on the Platform.

Registered Customers and Registered Clients can do all the things that Visitors can do, and: (i) complete surveys, as well as connect social media and other data sources to the Mobile App; (ii) create, access, manage, and update their own personal accounts on the Platform; and (iii) sign up for alerts and other notifications.

Delphia is not under any obligation to accept any individual as a Registered Customer and may accept or reject any registration in its sole and complete discretion. The Investment Adviser is under no obligation to accept any individual as a Registered Client and each may accept or reject any registration in its sole and complete discretion.

In addition, Delphia or the Investment Adviser may deactivate or suspend any account at any time, including, without limitation, if Delphia or the Investment Adviser determines that a Registered Customer or Registered Client, respectively, has violated this Agreement.

Each of Delphia and the Investment Adviser reserve the right, in its sole and absolute discretion, to deny you access to the Mobile App or Platform, or any portion of the either, without notice and without reason.

For avoidance of doubt, your access to and use of the Platform shall be governed by this Agreement, and the provision of Mobile App and the Investment Services through the Platform and provision of any other investment advisory services shall be governed by the Terms of Use for the Mobile App or the Advisory Agreement, as applicable. Notwithstanding the foregoing or anything else in this Agreement to the contrary, in the event of any conflict between the terms and conditions of this Agreement and: (a) the Terms of Use for the Mobile App, the Terms of Use shall control in respect of your use of the Mobile App; (b) the Investment Advisory Agreement, the terms and conditions of the Investment Advisory Agreement shall control in respect of the Investment Services you receive.

Your account

You can at any time choose to cancel/end your account at your convenience. Please note that uninstalling the mobile application or closing your account will not automatically stop your subscription — you must actively cancel the subscription. Please note that if you have subscribed to Delphia Premium through the use of App Store, you can only cancel your subscription through the use of their services. To change or cancel your Delphia Premium subscription at any time via the App Store—tap or click this button:

Special terms and conditions apply to Delphia Premium.

Delphia Premium

This section only applies when you purchase and/or subscribe to Delphia Premium or other paid products. By paying the subscription fee, you get access to Delphia Premium during the time your subscription is valid, subject to these Terms.

All subscriptions with Delphia Premium are paid in advance and will automatically renew under the exact same conditions unless you or Delphia cancels your subscription.

Termination and Refunds

You may at any time terminate your Delphia Premium membership, in which case your membership will still be valid for the subscription time you have already paid for. Your termination of Delphia Premium will be effective as of the end of the applicable subscription period and there will be no refund for subscription fees already paid.

If you have subscribed to Delphia Premium through the use of App Store, you can only cancel your subscription through the use of their services. To change or cancel your Delphia Premium subscription at any time via the App Store—tap or click this button:

Subscription fees can be found on Delphia’s website (www.delphia.com) and in the mobile app. Special terms and conditions may apply. Delphia reserves the right to change the subscription fees from time to time.

Registered Clients who choose to suspend or terminate their subscription will be charged the Delphia Basic monthly management fee (the “Management Fee”) for the Investment Services they receive by the Investment Adviser outlined in the chart below. The Management Fee is a prescribed percentage of the assets under management in your investment management account (the “Investment Account”) and will be deducted from your Investment Account monthly. The Investment Adviser will liquidate some of the investments in your Investment Account in order to pay for the Management Fee if your Investment Account does not have enough cash to pay it. Please refer to your Investment Advisory Agreement for more details on fees and charges.

Fees and Charges

Details on what services are covered by Delphia Premium subscription fee as follows:

	Delphia Premium $9.99 per month*	Delphia Basic
App Services
Reward Program (Points)	Included	Included
Insights from surveys you contribute to	Included	Included
Insights from apps you share	Included	Included
Insights from surveys you do not contribute to	Included	-
Insights from apps you do not share	Included	-
Other premium insights	Included	-
Investment Services
Manage the first $100,000 in your Investment Account	Included	Management Fee equal to 2.00%^ of all assets in the Investment Account
Manage funds that are greater than $100,000 in your Investment Account	Management Fee equal to 2.00%^ of assets in the Registered Client’s Investment Account that exceed $100,000

* Fees may be subject to Promotions from time to time

** Investment Services can only be provided to legal residents of the United States.

^ Annual rate charged monthly and additional fees and charges may apply. Please refer to the Wrap Fee Brochure that is included as part of your Investment Advisory Agreement for details and a full description of all fees and charges.

Your subscription fee and the services included, may change at any time provided we will give you 30 days’ notice before it is effective. Your continued use of the Service after the subscription fee change comes into effect constitutes your agreement to pay the modified subscription fee amount.

Billing

Should automatic billing fail to occur for any reason, Delphia will issue an email or a message within the app asking the indicating that you must to update your payment method with a link to the Payment Information area in your App Store account. Apple will attempt to collect payment for 60 days. If the subscription is renewed within 60 days, the days of paid service will resume from the renewal date.

Any User whose invoice remains unpaid for 60 days or more may be deemed to have terminated their subscription to Delphia Premium and will only receive Delphia Basic services until all outstanding invoices are paid in full.

Refunds

Except when required by law, paid subscription fees are non-refundable.

Community Guidelines

Our community, like any community, functions best when our Users follow a few simple rules. By accessing the Platform, you agree to comply with these community guidelines (the “Community Guidelines”) and that:

You will comply with all applicable laws in your use of the Platform and will not use the Platform for any unlawful purpose;
You will not access or use the Platform to collect any market research for a competing business;
You will not impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
You will not interfere with, or attempt to interrupt the proper operation of, the Platform through the use of any virus, device, information collection or transmission mechanism, software or routine, or access or attempt to gain access to any Content (as defined below), data, files, or passwords related to the Platform through hacking, password or data mining, or any other means;
You will not decompile, reverse engineer, or disassemble any software or other products or processes accessible through the Platform;
You will not cover, obscure, block, or in any way interfere with any advertisements and/or safety features on the Platform;
You will not use any robot, spider, scraper, or other automated means to access the Platform for any purpose without our express written permission; provided, however, we grant the operators of public search engines permission to use spiders to copy materials from the public portions of the Platform for the sole purpose of and solely to the extent necessary for creating publicly-available searchable indices of the materials, but not caches or archives of such materials;
You will not take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our technical infrastructure; and
If you find something that violates our Community Guidelines, please let us know, and we’ll review it.

Waitlist Name

If you wish to register for the Platform you will be prompted to sign up for the waitlist, which may include a First Name, Last Name, and Email sign up. When creating your account, you must provide true, accurate, current, and complete information. You are solely responsible for the confidentiality and use of your Waitlist Names and Unique Identifiers, as well as for any use, misuse, or communications entered through the Platform using one or more of them. You will promptly inform us of any need to deactivate a Sign-In Name, or change any Unique Identifier. We reserve the right to delete or change your Sign-In Name, or Unique Identifier at any time and for any reason and shall have no liability to you for any loss or damage caused by such action.

How the Delphia app works

As a user of the Mobile App, you can sign up for an account with Delphia using your email, establishing a username and password of your choice.

Within the Mobile App, you take surveys and connect apps such as social media to get unique, investor focused insights. For each piece of information you contribute, you also receive points which give you access to our reward program that we call "data dividends".

There are four types of push notifications that you may receive from the app (and you can choose to opt-out of these under "Settings > Notifications"). They will be sent when:

New Surveys: There is a new survey available for you to consider.
New Deposits: When you receive a data dividend.
Survey Results: An insight has been generated from a survey that you have completed.
Announcements: General communication from Delphia.

Points can be converted into a "data dividend" and the allocation of this data dividend is proportional to the points that have been distributed that week. Delphia reserves the right to the discretionary allocation of these points.

Your data dividend can be cashed out any time it is worth more than $20 USD. To receive payment of your accrued data dividend (one minimum amount is met), you must cash out through PayPal, a third-party service. Fulfillment will be subject to the terms, conditions, and privacy policies of PayPal, located at https://www.paypal.com . In certain instances involving larger Data Dividends, at Delphia's sole discretion, you will be contacted directly to receive it by a mutually agreeable method and payment will be subject to a confirmation of the user's eligibility to receive a Data Dividend consistent with Delphia's Terms of Use.

This function only works with individuals who are permanent legal residents of the United States. Residents of other jurisdictions cannot redeem data dividends.

Intellectual Property

The Platform contains material, such as videos, photographs, software, text, graphics, images, sound recordings, and other material provided by or on behalf of Delphia (collectively referred to as the “Content”). The Content may be owned by us or by third parties. The Content is protected under both United States and foreign laws. Unauthorized use of the Content may violate copyright, trademark, and other laws. You have no rights in or to the Content, and you will not use the Content except as permitted under this Agreement. No other use is permitted without prior written consent from us. You must retain all copyright and other proprietary notices contained in the original Content on any copy you make of the Content. You may not sell, transfer, assign, license, sublicense, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose. The use or posting of the Content on any other website or in a networked computer environment for any purpose is expressly prohibited.

The trademarks, service marks, and logos of Delphia (the “Delphia Trademarks”) used and displayed on the Platform are registered and unregistered trademarks or service marks of Delphia . Other company, product, and service names located on the Platform may be trademarks or service marks owned by others (the “Third-Party Trademarks,” and, collectively with Delphia Trademarks, the “Trademarks”). Nothing on the Platform should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Trademarks, without our prior written permission specific for each such use. Use of the Trademarks as part of a link to or from any site is prohibited unless establishment of such a link is approved in advance by us in writing. All goodwill generated from the use of Delphia Trademarks inures to our benefit.

Elements of the Platform are protected by trade dress, trademark, unfair competition, and other state and federal laws and may not be copied or imitated in whole or in part, by any means, including, but not limited to, the use of framing or mirrors. None of the Content may be retransmitted without our express, written consent for each and every instance.

No Offers or Reliance; No Investment or Financial Advice

Visitors should note that no information set forth in areas of the Platform that Visitors have access to (the “Visitor User Areas”) should be construed as investment or financial advice. The Visitor User Areas are limited to the dissemination of general information pertaining to Delphia ’s data collection and investment advisory services, together with access to additional investment-related information, publications, and links. Accordingly, the publication of information on the Visitor User Areas on the Internet should not be construed by any client and/or prospective client/investor as Delphia ’s solicitation to effect, or attempt to effect, transactions in securities, or the rendering of personalized investment advice for compensation, over the Internet.

Delphia is neither a law firm nor an accounting firm, and no portion of the Platform should be interpreted as legal, accounting, or tax advice. To the extent that past performance is available through the Platform, past performance is not indicative of future results, and no representation is being made that any investment will or is likely to achieve profits or losses similar to those achieved in the past, or that significant losses will be avoided.

No material available through the Platform shall be used or considered as an offer to sell or a solicitation of any offer to buy the securities or services of any of our affiliated entities. Offers can only be made where lawful under, and in compliance with, applicable law.

Please remember that different types of investments involve varying degrees of risk, and there can be no assurance that the future performance of any specific investment or investment strategy (including those undertaken or recommended by Delphia ), will be profitable or equal any historical performance levels.

Investments discussed on the Platform, if any, may not be suitable for all investors. Investors should make their own investment decisions based upon their own financial objectives and financial resources, and should obtain independent investment and tax advice before deciding to invest.

Investments discussed on the Platform ultimately may generate positive returns, and other investments made in these asset classes or geographic regions, but not discussed on the Platform, may generate negative returns, or vice versa. It should not be assumed that investments made for any particular account will match the performance or character of the investments discussed on the Platform, or that the returns of any accounts managed by Delphia will equal the performance of the investments discussed on the Platform. Investors may experience materially different results.

No Inside Information; No Guaranteed Results

Delphia obtains information from a wide variety of publicly-available sources. Delphia does not have, nor does it claim to have, sources of inside or private information. The recommendations developed by Delphia in connection with its services are based upon the professional judgment of Delphia, and Delphia cannot and does not guarantee the results of any recommendations.

Forward-Looking Statements

The Platform contains certain “forward-looking statements,” which may be identified by the use of such words as “believe,” “expect,” “anticipate,” “should,” “planned,” “estimated,” “potential,” and other similar terms. Examples of forward-looking statements include, but are not limited to, estimates with respect to financial condition, results of operations, and the success or lack of success of Delphia ’s investment process or strategy. All are subject to various factors, including, but not limited to, general and local economic conditions, changing levels of competition within certain industries and markets, changes in interest rates, changes in legislation or regulation, and other economic, competitive, governmental, regulatory, and technological factors affecting Delphia ’s operations that could cause actual results to differ materially from projected results.

Positions and Recommendations

Certain portions of the Platform may contain a discussion of, and/or provide access to, Delphia ’s (and those of other investment and non-investment professionals) positions and/or recommendations as of a specific prior date. Due to various factors, including changing market conditions, such discussion may no longer be reflective of current positions and/or recommendations. Moreover, no Registered Client should assume that any such discussion serves as the receipt of, or a substitute for, personalized advice from Delphia or from any other investment professional.

Rankings and Rating Services

Rankings and/or recognition by unaffiliated rating services and/or publications should not be construed by a Registered Client as a guarantee that he/she will experience a certain level of results if Delphia is engaged, or continues to be engaged, to provide investment advisory services, nor should they be construed as current or past endorsements of Delphia by any of its Registered Clients. Rankings published by magazines and others generally base their selections exclusively on information prepared and/or submitted by the recognized adviser. Moreover, with regard to any performance information contained on the Platform, directly or indirectly, users should note that past results are not indicative of future results.

Communications With and Submissions To Us

Although we encourage you to e-mail us, we do not want you to, and you should not, e-mail us any content that contains confidential information. With respect to all e-mails and communications you send to us, including, but not limited to, ratings, feedback, questions, comments, suggestions, and the like, we shall be free to use any ratings data, ideas, concepts, know-how, or techniques contained in your communications for any purpose whatsoever, including but not limited to, the development, production, and marketing of products and services that incorporate such information without compensation or attribution to you.

No Warranties; Limitation of Liability

You acknowledge that Delphia does not represent or warrant that the content and any other data or information provided through the platform will be accurate or complete.

You also acknowledge that the platform may contain bugs, errors, and other problems that could cause system failures. Consequently, the platform and the content are provided “as is” and “as available” without any warranties of any kind, including that the platform or content will operate error-free or that the platform, its servers, or the content are free of computer viruses or similar contamination or destructive features.

We disclaim all warranties, including, but not limited to, warranties of title, merchantability, non-infringement of third parties’ rights, and fitness for particular purpose and any warranties arising from a course of dealing, course of performance, or usage of trade.

In connection with any warranty, contract, or common law tort claims: (i) we and our licensors shall not be liable for any incidental or consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use or inability to access and use the platform or the content, even if we have been advised of the possibility of such damages; and (ii) any direct damages that you may suffer as a result of your use of the platform or the content shall be limited to the total fees that you have paid to us within the six (6) months immediately preceding the events giving rise to any claim.

Some jurisdictions do not allow the exclusion of certain warranties. Therefore, some of the above limitations on warranties in this section may not apply to you.

Nothing in these terms of use shall affect any non-waivable statutory rights that apply to you.

External Sites

The Platform may contain links to third-party websites (“External Sites”). These links are provided solely as a convenience to you and not as an endorsement by us of the content on such External Sites. The content of such External Sites is developed and provided by others. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or any content located on such External Sites. We are not responsible for the content of any linked External Sites and do not make any representations regarding the content or accuracy of materials on such External Sites. You should take precautions when downloading files from all websites to protect your computer from viruses and other destructive programs. If you decide to access linked External Sites, you do so at your own risk.

Indemnification

You agree to defend, indemnify, and hold us and our officers, directors, employees, agents, successors, licensees, licensors, and assigns harmless from and against any damages, liabilities, losses, expenses, claims, actions, and/or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from: (i) your breach of this Agreement; (ii) your misuse of the Content or the Platform; and/or (iii) your violation of any third-party rights, including without limitation any copyright, trademark, property, publicity, or privacy right. We shall provide notice to you of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit, or proceeding. We reserve the right to assume the exclusive defense and control (at your expense) of any matter that is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting our defense of such matter.

Compliance with Applicable Laws

We make no claims concerning whether the Content may be downloaded, viewed, or be appropriate for use outside of the United States. If you access the Platform or the Content from outside of the United States, you do so at your own risk. Whether inside or outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction.

Termination of the Agreement

We reserve the right, in our sole discretion, to restrict, suspend, or terminate this Agreement and your access to all or any part of the Platform, at any time and for any reason without prior notice or liability. We reserve the right to change, suspend, or discontinue all or any part of the Platform at any time without prior notice or liability. Sections 4-21 shall survive the termination of this Agreement.

Controlling Law

This Agreement and any action related thereto will be governed by the laws of the State of New York without regard to its conflict of laws provisions.

Binding Arbitration

In the event of a dispute arising under or relating to this Agreement, the Content, or the Platform (each, a “Dispute”), either party may elect to finally and exclusively resolve the dispute by binding arbitration governed by the Federal Arbitration Act (“FAA”). Any election to arbitrate, at any time, shall be final and binding on the other party. If either party chooses arbitration, neither party shall have the right to litigate such claim in court or to have a jury trial, except either party may bring its claim in its local small claims court, if permitted by that small claims court rules and if within such court’s jurisdiction. Arbitration is different from court, and discovery and appeal rights may also be limited in arbitration. All disputes will be resolved before a neutral arbitrator selected jointly by the parties, whose decision will be final, except for a limited right of appeal under the FAA. The arbitration shall be commenced and conducted by JAMS pursuant to its then current Comprehensive Arbitration Rules and Procedures and in accordance with the Expedited Procedures in those rules, or, where appropriate, pursuant to JAMS’ Streamlined Arbitration Rules and Procedures. All applicable JAMS’ rules and procedures are available at the JAMS website www.jamsadr.com. Each party will be responsible for paying any JAMS filing, administrative, and arbitrator fees in accordance with JAMS rules. Judgment on the arbitrator’s award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The arbitration may be conducted in person, through the submission of documents, by phone, or online. If conducted in person, the arbitration shall take place in the United States county where you reside. The parties may litigate in court to compel arbitration, to stay a proceeding pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator. The parties shall cooperate in good faith in the voluntary and informal exchange of all non-privileged documents and other information (including electronically stored information) relevant to the Dispute immediately after commencement of the arbitration. As set forth in Section 19 below, nothing in this Agreement will prevent us from seeking injunctive relief in any court of competent jurisdiction as necessary to protect our proprietary interests.

Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the Dispute between us and you individually. To the full extent permitted by law, (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any Dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and (iii) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. You agree that you may bring claims against us only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

Equitable Relief

You acknowledge and agree that in the event of a breach or threatened violation of our intellectual property rights and confidential and proprietary information by you, we will suffer irreparable harm and will therefore be entitled to injunctive relief to enforce this Agreement. We may, without waiving any other remedies under this Agreement, seek from any court having jurisdiction any interim, equitable, provisional, or injunctive relief that is necessary to protect our rights and property pending the outcome of the arbitration referenced above. You hereby irrevocably and unconditionally consent to the personal and subject matter jurisdiction of the federal and state courts in the State of New York, Borough of Manhattan for purposes of any such action by us.

Miscellaneous

Our failure to act on or enforce any provision of the Agreement shall not be construed as a waiver of that provision or any other provision in this Agreement. No waiver shall be effective against us unless made in writing, and no such waiver shall be construed as a waiver in any other or subsequent instance. Except as expressly agreed by us and you in writing, this Agreement constitutes the entire Agreement between you and us with respect to the subject matter, and supersedes all previous or contemporaneous agreements, whether written or oral, between the parties with respect to the subject matter. The section headings are provided merely for convenience and shall not be given any legal import. This Agreement will inure to the benefit of our successors, assigns, licensees, and sublicensees.

Terms + Conditions for Banking Data

Connecting your banking transaction activity

In order to connect your banking transaction activity to Delphia, you will need to link your bank account by providing Plaid Technologies Inc. ("Plaid"), our third-party vendor with a password and a debit card number, credit card number, username, or similar information (collectively, the "Credentials").

Your Credentials

Your Credentials are collected by Plaid in accordance with Plaid's terms and conditions and privacy policy. In order to access your banking transaction activity, Delphia receives a token from Plaid. Delphia does not receive and cannot view your Credentials. By providing your Credentials through Plaid's service, you acknowledge and agree that, if and to the extent your Credentials, personal information, Transaction Information (as defined below), or any other information is collected by or transferred to Plaid, the terms and conditions of Plaid's privacy policy (found here: https://plaid.com/legal/#end-user-privacy-policy) will govern Plaid's use of such information, and that you expressly agree to the terms and conditions of Plaid's privacy policy. You hereby expressly grant Plaid the right, power, and authority to access and transmit your information as reasonably necessary for Plaid to provide its services to you in order to provide Delphia with your banking transaction activity.

Transaction Information

If you are choosing to share your banking transaction activity with Delphia, when you make a purchase for goods and/or services at any stores (including physical and online sales channels) (each, a "Purchase"), Plaid will collect and we will receive from Plaid, information about your Purchases, including the date of the transaction, the dollar amount spent on the Purchase, the merchant's name, the transaction location, the transaction categorization, pending status, and related information about the Purchase (the "Transaction Information"). Plaid, will have access to the Transaction Information only as necessary to perform their functions and to the extent permitted by law. Our contract with Plaid requires them to protect the confidentiality of the Credentials and Transaction Information they receive.

Terms + Conditions for the Referral Program

Delphia Inc. ("we," "Delphia" or "Company") may at times offer you the opportunity to refer friends via a referral program ("Program") offered on its mobile application or the website located at https://www.delphia.com (the "Platform").

Binding Agreement. By using the Platform or participating in the Program, both Users making a referral and those who accept a referral are bound by these Terms and conditions ("Terms") and indicate your agreement to them. All of the Platform's Terms of Use are available https://delphia.com/terms-of-service. (Capitalized terms not otherwise defined shall have the meanings set forth in the Terms of Service). In this Terms and Conditions document, "Delphia" means Delphia Inc. or its affiliates.
How the Program Works. Using the Platform, a User must follow the on-screen instructions to refer friends, family members or colleagues that are personally known to the User ("Friends"). Users may refer as many Friends as they like throughout the entirety of the Program. Once a User makes a referral, he/she becomes a "Referrer" and will be provided with a unique referral link (the "Referral Link"). The Referrer must send the Referral Link his/her Friends in order to become eligible to receive the Referral Reward (described below). Referrers are eligible for two Referral Rewards: (a) Waitlist Promotion; and (b) Investment Fee Credits.
Referral Rewards. (a) Waitlist Promotion - The first time a Friend uses the Referral Link and joins the waitlist, the Referrer will be promoted 200 spaces up the waitlist. (b) Investment Fee Credits - both the Referrer and the Referred Friend can receive an Investment Fee Credit; (i) The Referrer will receive a $5.00 Investment Fee Credit that can be used to reduce the investment management fees charged to the Referrer's Delphia investment account each time a Referred Friend uses the Referral Link to sign up for the waitlist and open a Delphia investment account. Referrers can only receive one $5.00 investment fee credit in respect of a Valid Referral (defined below) to a Referred Friend. (ii) The Referred Friend will also receive a $5.00 credit that can be used to reduce the investment fees charged to the Referred Friend's Delphia investment account if the Referred Friend used the Referral Link to sign up for the waitlist and later opens a Delphia investment account. If a Referred Friend does not use the Referral Link, neither the Referred Friend nor the Referrer will receive an Investment Fee Credit.
Investment Fee Credits can only be applied as a deduction from the investment management fee(s) charged against on their Delphia investment accounts.
Referrer Eligibility. Only permanent legal residents of the United States who are 18 years of age or older and have an open investment account with Delphia (USA) Inc. may become a "Referrer" and refer individuals to Delphia under the Program. Currently, Delphia (USA) Inc. does not operate in Canada and as a result, while permanent legal residents of Canada may refer eligible Friends at any time, they will not be able to open a Canadian investment account and claim their Investment Fee Credit at this time.
Referred Friend Eligibility. Only permanent legal residents of the United States who are 18 years of age or older who can an open investment account with Delphia (USA) Inc. may become a “Referred Friend” and be referred to Delphia under the Program.
In order to qualify as a “Valid Referral”, the Referred Friend must not be an existing User of the Platform and must be a first-time User of the Platform as a result of your referral. While, in theory, a Referrer can refer an unlimited number of Friends using their Referral Link, in practice Referrers should only refer Friends that are personally known to them and we reserve the right to disallow referrals where there is no personal connection between the referrer and the referred.
The Investment Fee Credit does not have any monetary value to the recipient, other than as a credit against fees provided by Delphia and can only be used towards reducing investment management charged by Delphia (USA) Inc. or subscription fees charged by Delphia. Referral Rewards may not be redeemed for cash, are not transferable and may not be auctioned, traded, bartered or sold.
Restrictions. Referrers cannot refer themselves or create multiple, fictitious or fake accounts with the Delphia. No User may use the Program to violate any law, infringe or violate the rights of any third party, or otherwise act in a manner that is deemed harassing, harmful, illegal, hateful, obscene or outside the spirit and intent of the Program. In addition, you may not (i) tamper with the Program, (ii) act in an unfair or disruptive manner, or (iii) use any system, bot or other device or artifice to participate or receive any benefit in the Program. CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE OR UNDERMINE THE LEGITIMATE OPERATION OF THE PROGRAM MAY BE IN VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, DELPHIA RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES (INCLUDING ATTORNEY FEES) TO THE FULLEST EXTENT OF THE LAW, INCLUDING CRIMINAL PROSECUTION.
Referrer Representations, Warrants and Covenants. Every time you refer a Referee to the Program you represent and warrant that you are not a person who is: (A) subject to a Securities Exchange Commission order issued under section 203(f) of the Investment Advisers Act, or (B) convicted within the previous ten years of any felony or misdemeanor involving conduct described in section 203(e)(2)(A) through (D) of the Investment Advisers Act, or (C) who has been found by the Securities Exchange Commission to have engaged, or has been convicted of engaging, in any of the conduct specified in paragraphs (1), (5) or (6) of section 203(e) of the Investment Advisers Act, or (D) is subject to an order, judgment or decree described in section 203(e)(4) of the Investment Advisers Act. You also hereby agree to immediately advise us if any of these representations become untrue.
Privacy. Your Referral Link is unique to you and indirectly identifies you as a User of the Platform. By sharing your Referral Link to with your Friends, you consent to the disclosure of your personal information (limited to your name, email address, and status as a Platform User) to the Referred Friend with whom you have shared your Referral Link. You consent to the disclosure of your personal information to any person who receives your Referral Link if you publicly share, distribute or post your Referral Link or do not prohibit your Friends from re-distributing your Referral Link to others. The personal information collected, processed and used as part of the Program will be used in accordance with the Company's Privacy Policy, which is available for your review at: https://delphia.com/privacy-policy. Please refer to our Privacy Policy for more details on how we treat your personal information.
Liability. YOU UNDERSTAND AND AGREE THAT THE INDEMNIFIED PARTIES (DEFINED BELOW) SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, ACTUAL, CONSEQUENTIAL, ECONOMIC, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, SYSTEM FAILURE, FAILURE TO STORE ANY INFORMATION OR OTHER CONTENT MAINTAINED OR TRANSMITTED BY DELPHIA, OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES) ARISING IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE DELPHIA PLATFORM OR THE TASK SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF THE SAME. By participating in the Program, you agree to indemnify, defend, and hold harmless Delphia and Affiliates, and their attorneys, insurers, independent contractors, providers, successors and assigns (the “Indemnified Parties”) from and against any and all Liabilities incurred in connection with (i) your use or inability to use the Delphia Platform or perform Tasks, or (ii) your breach or violation of this Agreement; (iii) your violation of any law, or the rights of any User or third party and (iv) any content submitted by you or using your account to the Platform, including, but not limited to the extent such content may infringe on the intellectual rights of a third party or otherwise be illegal or unlawful. You also agree to indemnify the Indemnified Parties for any Liabilities resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or loan on our infrastructure. Delphia reserves the right, in its own sole discretion, to assume the exclusive defense and control at its own expense of any matter otherwise subject to your indemnification. You will not, in any event, settle any claim or matter without the prior written consent of Delphia. TO THE FULLEST EXTENT POSSIBLE BY LAW, THE INDEMNIFIED PARTIES’ MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE PROGRAM, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE), SHALL BE $100.00.
Disclaimer of Warranties. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE PROGRAM AND THE DELPHIA PLATFORM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OR CONDITIONS OR MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. DELPHIA MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT PROVIDED THROUGH THE DELPHIA PLATFORM OR THE CONTENT OF ANY SITES LINKED TO THE DELPHIA PLATFORM AND ASSUMES NO LIABILITY OR RESPONSIBILITY IN CONTRACT, WARRANTY OR IN TORT FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE DELPHIA PLATFORM, (III) ANY ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; AND (IV) EVENTS BEYOND OUR REASONABLE CONTROL.
Bulk Distribution ("Spam"). Each Referrer is the actual sender of the emails and must comply with applicable law. Referrals must be created and distributed in a personal manner that is appropriate and customary for communications with friends, colleagues and family members. By submitting any email address as part of the Program, the Referrer represents that he/she has the appropriate permission and consent. Bulk email distribution, distribution to strangers, or any other use of the services described herein in a manner that is not promoted is expressly prohibited and may be grounds for immediate removal from the Platform and further legal action. The Company has no obligation to monitor the Program or any communications; however, the Company may choose to do so and block any chat messages, remove any such User Generated Content, or prohibit any use of the Program. Referrers who do not comply with the law, including anti-spam laws, are obligated to indemnify the Company against any liabilities, costs and expenses it incurs as a results of such spam.
Right to Cancel, Modify or Terminate. We reserve the right to cancel, modify or terminate the Program at any time for any reason. We reserve the right to disqualify any User at any time from participation in the Program if we have a good faith belief that he/she has violated any of these Terms.

Effective: March 2020